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Submitted on
August 16
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Although, as an active member of the community, it's nearly impossible to have missed this huge issue, I think it's very important to warn people for this.
What happened is a large case fraud in which apparently one user (under multiple names) scammed several members of DeviantArt community. Leaving some people as much as $3000 in debt!!! Money they, most likely, never see back.


Even though the user is banned by DeviantArt now, there's no reason why it won't happen again. 
After all, the problem is caused by a loophole in PayPal's rules. So basically everybody that's using PayPal for its business (and that's a lot of us) is at risk.

That includes;
:bulletblack: People doing commissions
:bulletblack: People selling adoptables

To understand where all of this comes from, it's first of all important to know what a PayPal chargeback actually is.
This video offers a proper explanation of what chargeback is, and what it should be used for.


Seeing how the video talks about 'proof of shipment' or 'proof of contract', it's easy to understand how easy it is to scam people with this. And why this way of scamming makes so many victims on websites like DeviantArt. After all; many of us sell digital goods (no shipment) and work without a contract (since it's often a one-time customer). There are, however, a number of ways to protect yourself against this kind of fraud, as are listed in the journal below.



And a few years of freelancing experience helped me come up with these golden rules:

:bulletpurple: Check your customer. How long does he have an account? Are there other artists having experience with this customer?
:bulletred: Google your customer's name. If he appears on fraud sites, it's not a good sign (Yes, people. Sometimes it's as easy as this).
:bulletorange: People coming up with fishy reasons to delay payments is often a no-go.
:bulletyellow: If something seems too good to be true, it often is.
:bulletgreen: Trust your feelings. If something doesn't feel right, then don't do it.

Happy freelancing,
And be careful! 
Add a Comment:
 
:iconflutist:
flutist Featured By Owner Aug 31, 2014  Professional General Artist
Once, from browsing I got info about "paysafe" but I haven't tried it. Is it good? Is it better than paypal?
My client mostly are from 8-10 years ago, so I can trust them. I think I'm going to stay with paypal for a while...
Reply
:icongracedragon1:
gracedragon1 Featured By Owner Aug 31, 2014  Hobbyist General Artist
There's someone who faved this journal and has charge backed loads of people
Not only have they lost the money she paid, but $20 on top of that
There's so many artists been scammed and it's horrible 
Reply
:iconjakerrundle:
jakerrundle Featured By Owner Aug 28, 2014  Hobbyist General Artist
Top advice! 
Thanks for this journal article! :D
Reply
:iconburning-red-sky:
Burning-Red-Sky Featured By Owner Aug 24, 2014  Student General Artist
thanks a lot for the information! i noticed the fuss but haven't searched for what was entirely happening. i thought it was an isolated case.
Reply
:iconstormfeather-cat:
stormfeather-cat Featured By Owner Aug 23, 2014  Hobbyist General Artist
Thanks Mika! :)
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:iconsynoiren:
Synoiren Featured By Owner Aug 22, 2014  Student General Artist
Thanks for this! :hug:
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:iconatlantifique:
atlantifique Featured By Owner Aug 22, 2014  Hobbyist General Artist
><
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:iconshadow009:
Shadow009 Featured By Owner Aug 19, 2014  Hobbyist General Artist
thanks for giving us the heads up ^^
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:iconvirtuepub:
VirtuePub Featured By Owner Aug 19, 2014  Professional General Artist
Thanks for this.  I didnt even know this was going on.  I don't do commissions right now however this is good to know.
Reply
:iconflies-in-my-eyes:
Flies-in-my-eyes Featured By Owner Edited Aug 19, 2014  New member Hobbyist General Artist
Hi! I represent :iconartist-awareness: and we would be honored to have this valuable info featured in our group!

Thank you. Please have a nice day.
Reply
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